Customer Service Window

Mon, Tues, Thurs, & Fri
8:00 AM – 12:00 PM
Wednesdays, Weekends, Holidays & Pass Days
Closed

Welcome to the Heart of Fairchild Air Force Base

Our unwavering commitment to our Airmen and their families. We are the indispensable Military Personnel Flight (MPF) – the backbone of personnel support for the brave men and women who defend our nation’s skies.

Our Mission: Excellence In Personnel Support

At the Military Personnel Flight, we are entrusted with a sacred mission – to deliver uncompromising quality in personnel support. Our dedicated team handles a spectrum of critical services, from the issuance of vital ID cards to managing assignments, facilitating re-enlistments, orchestrating retirements, and providing unwavering support to every Airman and their cherished families.

Contact Us for Excellence

Your questions and concerns are our utmost priority. Please reach out to us at (509) 247-9292, or email one of the org boxes below:

Career Development:
92FSS.FSPD.CareerDevelopment@us.af.mil
Customer Support/DEERS:
92FSS.FSPS.CustomerSupportDEERS@us.af.mil
Force Management:
92FSS.FSPM.ForceManagement@us.af.mil
Officer Promotions:
92FSS.FSMPD.OfficerPromotions@us.af.mil
Official Passports:
92FSS.MPF.OfficialPassports@us.af.mil

Identification & Common Access Cards

New or changes to your ID Card?
Use the RAPIDS Appointment Scheduler to book your appointment online now!

Identification & Common Access Cards

Online Check In

Visiting The MPF Today?

We value your time! Use the QR code to the right to view current wait times or check in ahead of time. You will have 180 minutes to confirm your arrival at one of our kiosks.

Identification & Common Access Cards

Critical Passport Requirements for Military Personnel

Application Perfection is Paramount

Members must have all application documents completed and ready for submission. Any incomplete or missing documents, members will be turned away.

Passport Photos: The Pinnacle of Preparedness

When it comes to passport photos, preparedness is the name of the game. Members must arrive with passport photos in hand for every individual requiring an Official Government No-Fee Passport and visa. These photos are only valid for six months from the application date, and a recapture will be necessary thereafter. While the Public Affairs Office can assist with photos, it’s important to note that they may require an appointment, so plan ahead.

Document Authentication: Guarding the Essentials

The authenticity of your documents is non-negotiable. Members must submit their original proof of citizenship (e.g., birth certificate, current civilian passport) alongside their application. Rest assured, your original documents will be returned along with your government passport—copies won’t suffice. Additionally, ensure that your CAC and non-expired driver’s license are readily available at the time of your appointment.

Orders and MILO: Essential Travel Companions

Your journey toward obtaining a passport is incomplete without the presence of orders or MILO (Military Identification and Licensing Office) documentation. Members must have these critical documents in hand at the time of their appointment to proceed seamlessly.

Certified Birth Certificates: The Genuine Article

A true, certified copy of your birth certificate is indispensable. Beware that versions with gold stamps and foot imprints are typically not the right copies. If you have any questions, our passport agents can provide guidance during mass passport issuance.

Uniform Regulations: Passport Photo Alert

Effective from April 1st, 2020, adhere to strict uniform regulations when submitting passport photos. DoD applicants are prohibited from featuring any form of uniform items in their photos. Remember, compliance is key.

No Room for Errors: Precision in Documentation

Errors are not to be taken lightly. In the event of inaccuracies, pen and ink corrections are not permissible. Members will be required to re-accomplish documents to ensure accuracy and adherence to regulations.

For further information and to navigate the passport acquisition process smoothly, feel free to reach out to our dedicated team. Your passport journey is our mission. Contact us for any inquiries or assistance you may need.

Department Functions and Services

Customer Support

  • Accessions
  • Citizenship
  • DEERS/ID Cards
  • All ID card and DEERS updates will be by appointment only, visit RAPIDS Online Scheduler
  • For emergency services (lost CAC/ID & PIN resets) Unit Leadership may call 247-9936/5310 to coordinate
  • In-Processing
  • Initial Enlistment Bonus (IEB)
  • INTRO
  • Leaveweb
  • Line of Duty (LOD) Determinations
  • SGLI/FSGLI
  • vRED
  • Official Passports

Force Management

  • Adverse Actions/UIFs
  • Awards & Decorations
  • Classifications
  • Duty History/Status
  • Evaluations
  • G-Series Orders
  • PCA Actions
  • Orders Amendments (New Arrivals Only)

Career Development

  • Assignments
  • Out-Processing
  • Personnel Reliability Program (PRP)
  • Promotions
  • Reenlistments / Extensions
  • Retirements (initiated by member in MPF)
  • Separations (initiated by member in MPF)
MPF