ATTN: MPF Customer service ID cards will be closed on the upcoming days: 16 December for the family day, 25th and 26th for the Christmas Holiday and again on the 31st and 1st of January for the New Year's Holidays.
3 Ways You Can Renew
We offer three different options for renewing your ID card. Please review the following:
Sponsors Can Request Online Card Renewals Online From Anywhere.
Cards will be mailed to the cardholder via the US Mail.
No In-Person Requirments for In-Person Renewals
Requirements
Sponsor must be a CAC holder and requesting a renewal of an active USID card.
Sponsor and cardholder must have email addresses listed in DEERS that they have authorized DoD to use for contact.
Sponsor's personnel status must extend at least 30 days in the future from the renewal request date.
Cardholder has a photo saved in DEERS taken in the last 12 years. Cardholder's mailing address is present in DEERS and in the United States (no P.O. boxes).
MONDAY - FRIDAY
If additional CAC/USIDs are needed, you must schedule a separate appointment for each additional card.
Due to our high volume of customers, NO EXCEPTIONS will be made.
Appointments are posted 60 days in advance (eg., September appointments will be made available the 1st business day in July)
MONDAY - FRIDAY
7:30 am - 3:00 pm
For smooth processing, please have all required documents in hand (no pictures on phone are accepted).
Our Mission: Excellence in Personnel Support
At the Military Personnel Flight, we are entrusted with a sacred mission - to deliver uncompromising quality in personnel support. Our dedicated team handles a spectrum of critical services, from the issuance of vital ID cards to managing assignments, facilitating re-enlistments, orchestrating retirements, and providing unwavering support to every Airman and their cherished families.
Airmen's Trusted Ally
We are your first and last stop for evaluations, promotions, awards, and decorations. Every accolade and recognition that Airmen earn during their service is meticulously administered by our capable hands. When it comes to special actions and crucial career advancements, we are the guardians of your dreams and aspirations.
Unlocking Access: CAC Card Distribution
In our role as the MPF, we ensure the smooth and secure distribution of Common Access Cards (CAC), the key to accessing vital resources and systems. Your security is our priority, and we take this responsibility seriously.
Contact Us for Excellence
Your questions and concerns are our utmost priority. Reach out to us at 509-657-9292, select option 4, or email us at org box 92FSS.MPF.passport@us.af.mil. We stand ready to serve you with dedication and pride.
We are the Guardians of Personnel Excellence at Fairchild AFB
Choose excellence, choose Military Personnel Flight. Together, we uphold the legacy of our Airmen, ensuring their success and well-being at every step of their journey. Thank you for your service; we're here for you.
CONTACT INFO:
7 W. Arnold Street, BLDG 2040
Fairchild AFB, WA 99011
PHONE: (509)247-9292, option 1
EMAIL:
92FSS.FSPS.CustomerSupportDEERS@us.af.mil
Please note: the MPF will be closed to all customers every third Wednesday of the the Month for training, all Federal Holidays and AMC down days.
Additional Information & Resources For USID Cards
- Walk-ins are open to Active Duty/GS Civilians/Contractors for CAC initial issue, lost CAC, PIN resets, CAC and dependent ID cards expiring within 30 days, and emergency hardships (medical and mission stoppages).
- 2 Valid forms of Government ID
Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.). -
** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Please provide the following if your ID card is lost, stolen or confiscated.
- Police Report
- Report From an Installation Security Office
- Statement/Document(s) as Provided by the Service/Agency (e.g., Counseling Document)
- Letter or memo from the member's security manager, Commander, First Sergeant, or the sponsoring TASS Trusted Agent. The letter or memo must be prepared on the activity's letterhead, dated and signed with a wet signature or digitally signed using a CAC.
Please print the LOA (orders) and bring with you prior to arrival at MPF.
- Dependents must be accompanied by their sponsor. If not, a completed DD Form 1172-2 must be either wet signed by the sponsor and notarized or digitally signed (using a CAC) (within the past 90 days) or the dependent must have a current Power of Attorney.
- Two valid forms of government ID for any one over the age of 18.
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE -
- For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
- Provide your Medicare Part A & B Card (whichever applies)
- Two valid forms of government ID for any one over the age of 18.
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST -
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE -
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Issuing ID cards for children under the age of 10 will apply to dual military, single families, or child's physical appearance warrants issue (looks older than 10).
Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
2 Valid forms of Government ID
Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST -
Members must bring 2 Unexpired Forms of Identification (At least
1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE-
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.)
** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Unmarried biological, step-children and adopted children are eligible for TRICARE until age 21 (or 23 if: Your child is enrolled in a full course of study at an approved institution of higher learning and you (the sponsor) is still providing more than half of their financial support).
Eligibility may extend beyond these age limits if he or she is severely disabled.
At age 21 but not 26, he or she may qualify to purchase TRICARE Young Adult (TYA). "If enrolled in a full course of study at an approved institution of higher learning and your sponsor provides more than 50 percent of your financial support, your eligibility may not begin until age 23 or upon graduation, whichever comes first."
Provide a school enrollment letter stating they are full-time AND have their graduation date. Dependents must be accompanied by their sponsor. If not, a completed DD for 1172-2 must be either wet signed by the sponsor and notarized or digitally signed (using a CAC) within the past 90 days or the dependent must have a current Power of Attorney.
2 Valid forms of Government ID
Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST -
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE-
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.)
** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
FORMS REQUIRED:
DD214
2 FORMS OF ID
VA letter stating you are 100% disabled and have commissary and exchange benefits (has to state this in order to get ID card)
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST -
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID)
Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE-
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.)
** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
FORMS REQUIRED:
OLD CAC
Retirement Orders/DD Form 214
2 Forms of ID
To ensure you have the necessary documents, please download the
- PRE-ARRIVAL CHECKLIST -
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID)
Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE -
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.)
** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
FORMS REQUIRED:
Marriage Certificate
Driver's License & Social Security Card (SSN) (If your SS card has the maiden name, the spouse will be added under that name)
Divorce Decree (if the service member was previously married)
QUESTIONS: Please email us with any of your questions/concerns.
Due to the volume of customers, please allow 24-48 hours for a Support Representative 92fss.fsps.customersupportdeers@us.af.mil
FORMS REQUIRED:
Child's Official Birth Certificate
Social Security Card for the new child
Email the documents to 92fss.fsps.customersupportdeers@us.af.mil
QUESTIONS: Please email us with any of your questions/concerns.
Due to the volume of customers, please allow 24-48 hours for a Support Representative 92fss.fsps.customersupportdeers@us.af.mil
FORMS REQUIRED:
Marriage Certificate
Child's Birth Certificate (if you do not have the certificate yet, please provide proof of live birth from the hospital, i.e., certificate with your child's footprints).
Social Security Card (if you do not have the SS Card yet, your dependent will be generated a Temporary Identification Number until we receive the card)
Email the documents to 92fss.fsps.customersupportdeers@us.af.mil
QUESTIONS: Please email us with any of your questions/concerns.
Due to the volume of customers, please allow 24-48 hours for a Support Representative 92fss.fsps.customersupportdeers@us.af.mil
The following services are available online through MILCONNECT Update Your Contact Info Update a Family Member's Contact Info Update Your Email Address Download Applications Activate the PIV Authentication Certificate ADD PCC to UPN
Must have been married for at least 20 years
Spouse must have served in the military for at least 20 years
20 years of the marriage must overlap 20 years of the spouse’s military service
If a military spouse meets all of these qualifications, they get access to the same benefits as the military member for the rest of their life—as long as they don’t remarry.
This means that they receive Tricare, commissary and exchange privileges, and a portion of the spouse’s retirement pay.
They may lose these benefits if they marry someone who is not a military member.
REQUIRED DOCUMENTS:
2 forms of ID
DD 214/Statement of Service
Marriage Certificate
Statement from former spouse that he/she does not have employer sponsored health insurance and has not remarried (this will also be put in the Remarks section of the DD Form 1172-2 and the applicant MUST INITIAL)
Once documents are compiled Customer Support will send all the documents off to the applicable project office.
They have up to 60 days to approve/disapprove.
Yes, bring the death certificate (in case it is not updated in DEERS).
These members can utilize walk-in hours for this service.
They will then become their own sponsor.
Yes, the soonest you receive your Medicare A or B cards you can renew your ID card to obtain an INDEFINITE card.
Renewals can be made utilizing walk-in hours or by making an appointment.
ONLINE UNIFORMED SERVICES ID CARD (USID) RENEWAL
SPONSORS CAN RENEW DEPENDENT ID CARDS ONLINE!
Online USID card renewal is now open to all DS logon registered users (active duty, retired, reserve, and dependent family members of uniformed Service members) that meet the following criteria:
Sponsor Requirements
- Possess a DS logon username and password or possess and able to log on to the IDCO site using an active Common Access Card (CAC)
- The sponsor’s personnel status must extend at least 30 days in the future from the renewal request date.
- Has an authorized email address listed in the Defense Enrollment Eligibility Reporting System (DEERS)
- Note: Foreign Affiliates and Foreign National Employees are not currently supported by this pilot. These cardholders must visit RAPIDS sites to renew their USID cards
- The dependent must already be enrolled in DEERS and was verified by the sponsor within the past 90-days
- The dependent existing photograph in DEERS is not older than 12-years
- The request is not to replace a lost, stolen, or missing ID card;
- Mailing address stored in DEERS must be in the continental United States, Hawaii, or Alaska; and is not a Post Office box.
- Children enrolling full-time student or qualify for permanent “incap” must apply in person and are not eligible
- The sponsor must sign into IDCO using his/her CAC or username and password and select “renew family member ID card.” Once processed, the requestor will receive an email confirmation once the card is shipped.
- Once the card is received, the sponsor must login back into IDCO and activate the received card.
- Once activated, the old card is terminated The terminated card may be dropped off at the nearest ID card office or mailed to
DMDC: Defense Manpower Data Center 2102 E. 21st Street N Wichita, KS 67214
- Possess a DS logon username and password or possess and able to log on to the IDCO site using an active Common Access Card (CAC)
- The sponsor’s personnel status must extend at least 30 days in the future from the renewal request date.
- Has an authorized email address listed in the Defense Enrollment Eligibility Reporting System (DEERS)
- Note: Foreign Affiliates and Foreign National Employees are not currently supported by this pilot. These cardholders must visit RAPIDS sites to renew their USID cards
- Is requesting renewal of an active USID card
- Has a photo saved in DEERS taken in the last 12 years
- Has been verified by the sponsor on the IDCO website in the last 90 days
- Has a mailing address present in DEERS that is in the continental US, Hawaii, or Alaska. Note: USID cards cannot be mailed to Post Office Boxes
New cards will be mailed directly to the card recipient's address on file in DEERS via U.S. mail.
Both the sponsor and the card holder will receive an email notifying them that GPO has successfully processed the card. It is then the sponsor’s responsibility to acknowledge the receipt of the card in IDCO. Once the card is activated, the prior card will be terminated and should be returned to the government (see "WHAT DO I DO WITH MY OLD/EXPIRED CARD" below).
The sponsor can track the status of request at any point via the IDCO website.
If the card recipient does not receive the card within 15 days of notification that it was mailed, please contact the DMDC Support Center at (800) 477-8227 and report the card as lost in transit in IDCO.
Individual judgement should be used on reporting a card as lost in transit because it cannot be reversed if the card subsequently arrives. If the card recipient’s mail typically takes longer to arrive it may be advisable to wait extra time before reporting the card as lost in transit.
Once the card is reported as lost in transit:
- A new renewal request can be submitted via IDCO or the card recipient may visit a RAPIDS site for issuance of the card
- Today I shall be meeting with interference, ingratitude, insolence, disloyalty, ill-will, and selfishness all of them due to the offenders' ignorance of what is good or evil..
- Today I shall be meeting with interference, ingratitude, insolence, disloyalty, ill-will, and selfishness all of them due to the offenders' ignorance of what is good or evil..
All ID cards are property of the U.S. Government and shall be returned upon separation, resignation, firing, termination of contract or affiliation with the DoD, or upon any other event in which the individual no longer requires the use of an ID card. The ID card may be returned to your nearest RAPIDS site, which can be found using the ID Card Office Locator, or via U.S. mail to:
DMDC – DSC
Attn: USID Card Returns
2102 E 21st Street N
Wichita, KS 67214
ADDITONAL INFORMATION FOR ONLINE USID CARD RENEWALS PILOT PROGRAM IS AVAILABLE AT:
THE DoD ID CARD REFERENCE CENTER
For Questions about DoD ID Card and Benefits Policy email:dodhra.mc-alex.dmdc.mbx.dod-id-card-policy@mail.mil
ADDITIONAL RESOURCES FOR ONLINE RENEWAL
Military Personnel Flight
7 W. Arnold St., Fairchild AFB, WA 99011
(509) 247-9292
Hours of Operation
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